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Contact Info - F.A.Q.s

ADDRESS

MDI Corp.

405 El Camino Real 450
Menlo Park, CA 94025 -USA-

Toll FREE (USA): +1-888-225-0428
Tel: +1-650-352-0254
Fax: +1-650-403-0195
SKYPE: MDIUSA

PAYMENTS

Credit Cards: Visa, MC, Discover, Amex. Your credit card is charged only when your order is ready to ship.
Paypal
Prepaid by bank transfer

WARRANTY

All items are FACTORY NEW unless otherwise stated. All products carry their respective standard manufacturer's warranty.
We exchange defective items for 30 days from the invoice's date. Ask for details about crosshipments. .

RETURNS & EXCHANGES

All returns require an R.A. (return authorization) number. Defective items must be returned within 30 days from invoice date for exchange. Crosshipments available for express replacement. Non-defective items must be returned within 15 days from invoice date. A usage fee (up to 20%) may apply.
All returned product(s) must include original manufacturer's packaging, software, cables, all accessories, registration card and UPC code on the box.
Shipping charges are not refundable. The purchaser is responsible for returning the item(s) to Micro Direct fully insured.

FREIGHT CHARGES & TAXES

All prices are FOB origin (unless FREE shipping is offered).
All freight charges and taxes (if applicable) are purchaser's sole responsibility.
Shipments to CA addresses are subject to your local sales tax (unless you have a tax exempt status).